Hotel Mayfair Introduces Altek AI Chatbot and Becomes Early Adopter of AI Email Assistant

Copenhagen, Denmark – December 2025 – Altek AI is excited to announce a new partnership with Hotel Mayfair, a stylish boutique hotel located in the heart of Copenhagen, steps from Tivoli Gardens and Central Station. Known for its Scandinavian charm, warm atmosphere, and elegant design, Hotel Mayfair is now adopting Altek AI’s latest technology to streamline guest communication and enhance the digital guest journey.

Through this partnership, Hotel Mayfair has launched the Altek AI chatbot, fully integrated with Mews PMS, enabling guests to check real-time room availability, pricing, and essential information directly through the chatbot. This provides faster answers, reduces friction during the booking process, and supports guests around the clock.

Hotel Mayfair is also set to become one of the first hotels in Denmark to use auto-drafts and self-learning capabilities in the newest version the AI email assistant for Outlook. These next-generation features allow the assistant to continuously learn from emails the hotel sends to guests and automatically generate highly contextual, accurate draft responses in seconds—dramatically reducing workload for the booking and front-desk team.

As early adopters, Hotel Mayfair is helping shape the foundation of a new era in hospitality guest communication—where AI tools work alongside staff to deliver more personalized, efficient, and intuitive service.

About Hotel Mayfair

Located in Vesterbro in central Copenhagen, Hotel Mayfair offers a boutique stay that combines Nordic design, warm lighting, and contemporary comfort. The hotel features individually styled rooms, a cozy courtyard, fitness center, charming breakfast space, and easy access to the city’s biggest attractions—including Tivoli Gardens, Strøget, and the Meatpacking District. Hotel Mayfair is a welcoming destination for both business travelers and leisure guests seeking style, convenience, and personal hospitality in the Danish capital.

About Altek AI

Altek AI empowers hotels, resorts, and hospitality brands with AI that elevates guest communication. With a fully integrated chatbot, an Outlook-based email assistant, and deep connectivity to systems like Mews PMS, Altek AI helps hotels reduce response times, generate more direct bookings, and deliver a modern, personalized digital guest experience.