The Well Partners with Altek AI to Enhance Guest Experiences

Altek AI has partnered with The Well, Scandinavia’s largest spa, to deploy its advanced AI chatbot. The system delivers 24/7 support in over 100 languages by syncing with live content—freeing staff to focus on more personalized guest service.

Jon-Fredrik "Joffen" Hopland
Company News
July 23, 2025
2
minute read

Oslo, Norway (October 10, 2024) Altek AI, a provider of AI Assistants and Chatbots for the hospitality industry, is proud to announce a partnership with The Well, Scandinavia's largest spa and wellness center. To further enhance their guest experience, The Well has chosen Altek AI's advanced chatbot solution to complement and elevate their already exceptional luxury wellness services.

The implementation of Altek AI's chatbot represents a significant leap in guest interaction technology. This advanced chatbot utilizes state-of-the-art AI to respond to users in over 100 languages in real-time, 24 hours a day, 7 days a week, 365 days a year. The system automatically updates its knowledge base by syncing with The Well's website content and custom documents, guaranteeing that guests always receive the most current and accurate information.

By providing guests with instant answers to their questions, the AI chatbot frees up valuable time for The Well's staff. This allows them to focus on handling more complex, personalized inquiries, ultimately enhancing the overall quality of service provided to guests.

About The Well

The Well is the largest and most comprehensive spa in the Nordic region, offering bathing traditions from around the globe. Located just 15 minutes from the center of Oslo, the hotel features 104 luxurious rooms and suites. The Spa has 11 different pools, a cold plunge, 15 various saunas and steam rooms, over 100 showers, a treatment area, a Japanese bathhouse with onsen, Hamam, Rhassoul, and a range of unique sauna and aufguss rituals. The extensive outdoor area features pools, jacuzzis, sun loungers, cabanas, a Poolside Bar, and a unique Sculpture Trail.

About Altek AI

Altek AI is dedicated to revolutionizing the hospitality industry with cutting-edge AI Assistants and Chatbots specifically designed for hoteliers and their guests. Their mission is to enhance guest experiences, streamline hotel operations, and boost revenue through innovative AI solutions.

Jon-Fredrik "Joffen" Hopland
Jon-Fredrik “Joffen” Hopland is a co-founder of Altek AI. When he’s not dreaming up the next big thing in hospitality tech, you’ll find him on a mountain trail or behind a drum kit

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