Oslo, Norway – February 2026 – Altek AI is proud to announce a new partnership with Sankt Jörgen Park, a premier destination resort located just outside central Gothenburg. Known for its award-winning spa, extensive wellness facilities, and scenic golf course, Sankt Jörgen Park is now extending its premium guest experience into digital communication through Altek AI’s hospitality-focused AI solutions.
Through this partnership, Sankt Jörgen Park is deploying Altek AI’s intelligent guest communication tools, including:
- AI chatbot for instant, 24/7 answers on the resort’s website
- AI email assistant to draft and handle incoming guest emails in Outlook
- BookVisit integration, ensuring all replies reflect live availability, room types, and bookable options
Together, this creates a seamless digital guest experience while keeping communication accurate and consistent across every channel.
Smarter communication, less inbox pressure
As a destination resort offering hotel stays, spa treatments, golf, dining, and memberships, Sankt Jörgen Park receives a high volume of guest inquiries every day. Questions about availability, packages, and facilities often arrive around the clock, placing pressure on front-office and reservations teams.
To support its staff, the resort has implemented Altek AI’s AI email assistant, which automatically reads and understands incoming messages, retrieves relevant information through BookVisit in real time, and drafts accurate responses within seconds.
By automating repetitive email conversations, the team can spend less time in the inbox and more time delivering personal, high-quality service on property.
Instant answers, always available
In addition to email automation, Sankt Jörgen Park has launched a chatbot on its website to act as a digital first point of contact for guests. The chatbot provides instant responses to common questions about spa bookings, room options, packages, and on-site amenities.
Designed specifically for hospitality and supporting multiple languages, the chatbot ensures guests receive clear and reliable information at any time of day, whether they are planning a visit or preparing for an upcoming stay.
Integration with BookVisit
A core element of the partnership is Altek AI’s direct integration with BookVisit. By connecting the AI agents directly to the booking system, Sankt Jörgen Park ensures that all automated responses are aligned with live inventory, availability, and bookable options.
This integration reduces the risk of outdated information, prevents inconsistencies across channels, and ensures that digital guest communication is as reliable as a conversation handled directly by staff.
About Sankt Jörgen Park
Sankt Jörgen Park is a full-service destination resort in Gothenburg, Sweden, offering a unique combination of hotel accommodation, spa and wellness experiences, golf, fitness, and dining. Surrounded by nature yet close to the city, the resort is known for its modern Scandinavian design, holistic wellness philosophy, and focus on creating balanced, high-quality guest experiences.
About Altek AI
Altek AI builds an AI platform for hotels, resorts, and spas. From AI email assistants to multilingual chatbots, Altek AI helps hospitality businesses automate repetitive tasks, improve response times, and deliver better digital guest experiences. With deep integrations into key hospitality systems, Altek AI enables hotels and resorts to modernize guest communication while improving .
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