Savalen Fjellhotell & Spa Partners with Altek AI to Elevate Hospitality with AI Chatbot and AI Email Assistant

Savalen, Norway – (September 30, 2025) – Altek AI is pleased to announce a new partnership with Savalen Fjellhotell & Spa, a cozy mountain hotel and spa beautifully located by Lake Savalen in Tynset. Known for its panoramic wellness pool, family-friendly atmosphere, and year-round activities, Savalen is now enhancing its guest journey with Altek AI’s chatbot and AI email assistant.

The AI chatbot allows guests to get instant answers to questions about rooms, stays, spa facilities, seasonal programs, and activities, from mountain spa and pools to family holidays and events. Available around the clock, the chatbot supports guests both while planning their visit and during their stay, making information easier to access and service more consistent.

Savalen is also deploying Altek AI’s email assistant in Outlook, which helps the team handle a broad range of guest emails more efficiently. The assistant automatically drafts highly contextual replies in seconds, based on each guest’s inquiry, freeing staff to focus on personal hosting, activities, and on-site experiences rather than manual inbox work.

Together, the chatbot and email assistant support Savalen’s ambition to offer warm, personal mountain hospitality with the added speed and reliability of AI-powered guest communication.

About Savalen Fjellhotell & Spa

Savalen Fjellhotell & Spa is a family-run mountain resort overlooking Lake Savalen in Tynset, Norway. With roots back to the late 1950s and now run by the second generation of the Hektoen family, Savalen offers hotel rooms, apartments, cabins, and the famous “Pepperkakehuset,” combined with one of Norway’s more distinctive mountain spa experiences. Guests enjoy a wellness pool with panoramic views, spa treatments, traditional cuisine, themed stays, and a wide range of all-year activities, from winter fun and cross-country skiing to summer hiking and family events.

About Altek AI

Altek AI helps hotels, resorts, and spas deliver fast, consistent, and personalized guest communication. With an AI-powered chatbot and an Outlook-based email assistant, Altek AI reduces response times, increases direct bookings, and improves guest satisfaction. By combining strong hospitality know-how with modern AI technology, Altek AI enables properties of all sizes to offer a digital guest experience that feels as personal as a face-to-face stay.

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