Sundvolden Hotel Partners with Altek AI to Elevate Guest Services

Altek AI has partnered with Sundvolden Hotel, one of Norway’s oldest and most iconic hotels, to deploy its advanced AI chatbot.

Jon-Fredrik "Joffen" Hopland
Company News
September 11, 2025
2
minute read

Oslo, Norway (September 9, 2025) – Altek AI, a leading provider of AI Agents and Chatbots for the hospitality industry, is proud to announce a partnership with Sundvolden Hotel, one of Norway’s most historic and versatile hotels. Known for its stunning location by Tyrifjorden and centuries of tradition in hosting guests, Sundvolden has chosen Altek AI to enhance digital guest engagement.

With Altek AI’s advanced chatbot solution, Sundvolden Hotel will be able to provide guests with instant, 24/7 support in more than 100 languages. The AI system automatically updates its knowledge base by syncing with Sundvolden’s website and custom documents, ensuring guests always receive accurate, up-to-date information about rooms, conferences, activities, and dining experiences.

By handling routine inquiries, the AI Assistant allows Sundvolden’s staff to dedicate more time to personalized service, especially for the hotel’s large conference and event guests. This partnership marks a step forward in combining Sundvolden’s renowned hospitality with cutting-edge AI technology to deliver a seamless, modern guest experience.

About Sundvolden Hotel

Established in 1648, Sundvolden Hotel is one of Norway’s oldest and most iconic hotels, with over 375 years of history. Located by the beautiful Tyrifjorden just 30 minutes from Oslo, Sundvolden is a premier destination for conferences, events, and leisure stays. The hotel combines tradition and innovation with state-of-the-art facilities, award-winning cuisine, and a strong legacy of Norwegian hospitality.

About Altek AI

Founded in 2024, Altek AI is changing the hospitality industry with AI Agents and Chatbots designed for hotels and their guests. With seamless integrations into booking engines, PMS, restaurant, and spa systems, Altek AI empowers hotels to provide exceptional guest experiences, streamline operations, and increase revenue.

Jon-Fredrik "Joffen" Hopland
Jon-Fredrik “Joffen” Hopland is a co-founder of Altek AI. When he’s not dreaming up the next big thing in hospitality tech, you’ll find him on a mountain trail or behind a drum kit

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