Finnskogtoppen Spa & Velværehotell Partners with Altek AI to Enhance Guest Services with Chatbot and AI Email Assistant

Finnskogtoppen Spa & Velværehotell has partnered with Altek AI to implement a chatbot and AI email assistant, providing guests with faster communication and smoother digital services.

Jon-Fredrik "Joffen" Hopland
Company News
September 26, 2025
2
minute read

Grue, Norway – (September 26, 2025) – Altek AI is proud to announce a new partnership with Finnskogtoppen Spa & Velværehotell, Norway’s only hotel dedicated entirely to wellness. Surrounded by the peaceful forests of Finnskogen, Finnskogtoppen is renowned for its holistic focus on health, relaxation, and rejuvenation. With Altek AI’s chatbot and AI email assistant in Outlook, the hotel is taking guest communication to the next level.

The chatbot provides guests with instant answers about bookings, spa treatments, activities, and dining options — available 24/7 for a seamless digital experience.

Meanwhile, the AI email assistant automates drafting emails directly in Outlook, helping staff save valuable time on guest inquiries. This ensures faster replies, improved accuracy, and a smoother experience for both guests and employees.

By embracing AI, Finnskogtoppen combines its long-standing tradition of wellness hospitality with modern efficiency, ensuring every guest feels cared for both online and onsite.

About Finnskogtoppen Spa & Velværehotell

Located in Grue, Finnskogen, Finnskogtoppen Spa & Velværehotell is Norway’s only hotel focused exclusively on wellness. Guests can enjoy spa facilities, professional treatments, wellness programs, nourishing cuisine, and year-round outdoor activities in the serene Finnskogen forest. Finnskogtoppen is a destination for rest, reflection, and renewal, where body and mind are equally cared for.

About Altek AI

Altek AI empowers hotels, resorts, and chains with AI that transform guest communication. From chatbots that provide instant answers to AI email assistants, Altek AI helps hospitality businesses deliver faster and more personalized service. By combining hospitality expertise with cutting-edge technology, Altek AI enables hotels of all sizes to elevate efficiency and guest satisfaction.

Jon-Fredrik "Joffen" Hopland
Jon-Fredrik “Joffen” Hopland is a co-founder of Altek AI. When he’s not dreaming up the next big thing in hospitality tech, you’ll find him on a mountain trail or behind a drum kit

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