Privacy Policy

Last updated: August 8th, 2024

Your privacy is important to us. This privacy policy explains the personal data our website collects, how we use that data, and the measures we take to protect your privacy. Altek AI AS is committed to complying with the General Data Protection Regulation (GDPR) and other relevant data protection regulations.

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

Personal information you provide to us directly, such as your name, email address, phone number, company name, job title, and website when you fill out our forms or register for our services.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To provide and maintain our services.
To notify you about changes to our services.
To provide customer support.
To detect, prevent, and address technical issues.

3. Legal Bases for Processing

We process your personal data based on the following legal grounds:

Consent: Where you have given explicit consent for specific purposes.
Performance of a contract: Where processing is necessary for the performance of a contract with you.
Legal obligation: Where processing is necessary to comply with legal obligations.
Legitimate interests: Where processing is necessary for our legitimate interests, such as improving our services and securing our website, provided these interests are not overridden by your rights and interests.

4. Information Sharing

We do not share your personal information with third parties except as necessary to provide our services, comply with the law, or protect our rights. Examples include:

With service providers who help us operate our website or provide services to you.
In response to a legal request, such as a court order or subpoena.
To protect the rights, property, or safety of our company, our customers, or others.

5. Security

We take reasonable measures to protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is completely secure, and we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

The right to access your personal information.
The right to correct any inaccuracies in your personal information.
The right to request the deletion of your personal information.
The right to object to or restrict the processing of your personal information.
The right to withdraw your consent to our use of your personal information.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process your personal data.

8. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

9. Cookies and Tracking Technologies

We currently do not use cookies or similar tracking technologies to track the activity on our website.

10. Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.

12. Contact Us

If you have any questions about this privacy policy, please contact us at:

Email: hello@altek.ai