Grand Hotel Egersund Adopts Altek AI’s Chatbot and AI Email Assistant to Enhance Guest Services

Egersund, Norway – (September 18, 2025) – Altek AI is pleased to announce a new partnership with Grand Hotel Egersund, Rogaland’s oldest hotel and a proud member of De Historiske. This collaboration brings Altek AI’s chatbot and AI email assistant in Outlook to the hotel, seamlessly integrated with Mews PMS to provide guests with instant access to real-time room availability and pricing.

The new AI-powered chatbot is the first of its kind at the property, able to provide personalized room recommendations based on guest preferences and needs. This makes booking more intuitive and tailored, enhancing the overall guest journey.

Meanwhile, the AI email assistant is fully integrated into Outlook, automating time-consuming tasks such as looking up room availability and drafting guest emails. This saves the hotel staff significant time spent on manual replies, allowing them to focus on personal service and guest interaction.

By combining tradition with technology, Grand Hotel Egersund is modernizing its guest services while preserving its warm, personal hospitality. Guests now benefit from quicker service, smarter booking support, and consistent communication across digital channels.

About Grand Hotel Egersund

Founded in 1878, Grand Hotel Egersund is Rogaland’s oldest hotel and has been welcoming guests for nearly 150 years. With 101 unique rooms spread across ten preserved buildings in the heart of Egersund, the hotel offers a rare blend of history and modern comfort. Guests enjoy a first-class restaurant, wine and cocktail bar, and a range of experiences that highlight both local culture and Norwegian heritage. As a member of De Historiske – Hotel & Spisesteder, Grand Hotel Egersund is part of a unique collection of Norway’s most charming hotels and restaurants.

About Altek AI

Altek AI empowers hotels, resorts, and spas with AI-driven guest communication tools that enhance efficiency and elevate the guest journey. From chatbots with personalized recommendations to AI email assistants in Outlook, Altek AI integrates seamlessly with leading hotel systems like Mews PMS to deliver faster, smarter, and more personalized service. With a focus on innovation and hospitality excellence, Altek AI helps hotels of all sizes thrive in the digital era.